FAQ
Of course. We can customize our products to your project needs and can provide custom product sizes and colors, as well as a variety of access control integrations.
Of course. We provide API, SDK, RS485, and other protocol documentation. Additionally, we offer our proprietary access control platform software if needed.
Yes. Our turnstile gate use dry contact signals and can be controlled by any system with relay output. We also offer our own access control systems including RFID, fingerprint, facial recognition, QR/barcode, and ticketing solutions.
No MOQ is required. You are free to order in any quantity. We offer tiered discounts based on order volume.
Installation is simple. Most assembly is completed before shipment. You only need to fix the turnstile with screws and connect the power and network cables. Detailed installation instructions and technical support are provided.
All of our products come with up to a two-year warranty, reflecting our confidence in their quality and durability.
Standard Products: 5–10 working days
Customized Products: 15–20 working days
Actual delivery time may vary depending on the order.
All products are shipped directly from our factory in Shenzhen. Leveraging Shenzhen's advanced logistics network, we offer sea, air, land, and express shipping. We will select the most suitable shipping method based on your location, preferences, and order details to ensure safe and timely delivery.
We support a wide range of international trade terms, including EXW, FOB, CIF, DDU, DDP, CY/CY, FCA, FAS, DAP, and DPU. The terms can be selected based on your project requirements.
We accept bank transfers, credit cards, and various online payment platforms to ensure smooth and convenient transactions.
Our company is based in Shenzhen, Guangdong Province, China.
